Speaker

Prashant Zanwar

Senior Enterprise Director, TELUS International

A seasoned professional with 21+ years of experience and a proven track record of Global Delivery Expertise and Execution Excellence.
Having a keen insight in applying the engineering principles to for delivering global projects, strategy development and developing high performance teams. Working experience spanning around 5 years in North America, 5 Years in Europe and around 10 in India / APAC region.
Hands-on experience in multi-million dollar savings through Costout projects, Sustainable business impact through New Product Developments and Productivity gains through Process improvements.
I have Masters in Industrial Engineering and Management Systems from University of Central Florida and Bachelors in Mechanical Engineering from Marathwada University.

Company

TELUS International

TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.